Current Laboratory Reopening ETA: August 5th

Thank you for your patience as we work to upgrade our laboratory. Registrations and results are temporarily paused while we complete our move to a new, state-of-the-art lab. We expect this downtime to last only a few days.
 

Because Jack At Home kits are always in circulation, there is no ideal time to pause operations, but we're working quickly to complete the transition and resume processing as soon as possible. We appreciate your patience as we upgrade our testing facility.
 

If you’re currently waiting to register or receive results, please contact us at support@jackathome.com.  If you contact us, we will notify you as soon as our upgraded lab is operational so you can register your kit or receive your results.
 

Questions or concerns?

Contact our support team at support@jackathome.com and we’ll be happy to help. Thank you again for your patience as we upgrade our Lab to provide the best experience possible. 

Sincerely, 

The Jack At Home team